Accessibility – Frequently Asked Questions (FAQ)

    Accessibility – Frequently Asked Questions (FAQ)

    This FAQ section is intended to help users of all abilities understand and access the features of our website. We are committed to inclusive digital access in accordance with the European Accessibility Act (EAA) and WCAG 2.1 AA standards.
    Accessibility means making our website usable for everyone, including people with disabilities. This includes those using screen readers, keyboard navigation, or other assistive technologies. Our goal is to provide equal access to information, functionality, and services.

    How do I navigate the site using a keyboard?

      • Use Tab and Shift + Tab to move between interactive elements.
      • Press Enter or Space to activate buttons/links.
      • Arrow keys help navigate menus and dropdowns.
      • A “Skip to Content” link is available at the top of each page for faster navigation.

    Assistive Technologies

    • Which screen readers are supported?
      Our site works with modern screen readers, including JAWS, NVDA, VoiceOver, and TalkBack.
    • Can I use screen magnification?
      Yes! The site remains fully functional at up to 200% zoom.
    • Does it work with voice input or alternative input devices?
      Yes, all essential functions are operable via voice, switch control, or other alternative input systems.

    Content

    • Are images described with alt text?
      Yes, all meaningful images include alt text. Decorative images are marked appropriately to be skipped by screen readers.
    • Is the text easy to read?
      We use plain language and clear structure. Users can increase contrast or zoom without issues.
    • Can I change font sizes or colors?
      You can zoom or use browser tools/extensions to adjust appearance. The site remains functional and readable.
    • Are there captions or transcripts for videos?
      Some videos include captions. We are working to improve caption coverage. Audio descriptions are not yet available.

    How to Get Help

    If you need help using our site or accessing information in an alternative format (e.g., Braille, large print, audio), please contact us:

    Email: support@centralnic.com
    We aim to respond to all inquiries within 5 business days.

    This website complies with:

    • European Accessibility Act (Directive (EU) 2019/882)
    • Web Content Accessibility Guidelines (WCAG) 2.1 – Level AA

    We are continuously working to improve accessibility and correct any remaining barriers. Your feedback helps us improve.

    For more detailed information, see our Accessibility Statement.

     

    Want to know more?

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